Due to the nature of the items we include in our gift boxes, we are unable to accept returns or
issue refunds. In the unlikely event your gift box has arrived in less-than-perfect condition,
please notify us within 48 hours of delivery so we have the opportunity to make it right. You can
reach us via email at support@thechicagogiftingco.com or via phone at 888-618-4988.

Our office hours are from 10 am – 5 pm CST, Mon-Fri, excluding holidays and weekends.