Frequently Asked Questions

What types of gift baskets do you offer?


We offer a wide variety of gift baskets to suit every occasion, from gourmet food and wine baskets to spa-themed, baby, holiday, and corporate gifts. Whether you're celebrating a birthday, anniversary, or sending a thank-you, we have something for everyone!

Can I customize my gift?


Absolutely! We love creating personalized gifts. You can choose your favorite items, include a custom message, and even select specific themes. Just let us know what you're thinking, and we’ll help make it perfect!

How do I place an order?


Simply browse through our gift selection, add your chosen items to the cart, and proceed to checkout. You'll be asked to provide delivery details and a special message for the recipient. It’s quick and easy!

Can I send a gift basket to multiple addresses?


Of course! We can ship to multiple addresses, but each delivery will need to be processed separately. Feel free to reach out to our customer service team if you need help coordinating multiple gifts.

What if I need to change or cancel my order?


If you need to make changes or cancel your order, just reach out to us as soon as possible! We’ll do our best to accommodate your request before the basket is shipped. If it’s already on its way, we may still be able to offer solutions.

What are the shipping costs?

Shipping costs vary depending on the size of your order and the delivery location. You can calculate the exact shipping cost during checkout before confirming your order. We also offer free shipping on select items and promotions from time to time!

Can I include a gift message with my order?


Yes, we make it easy to include a personalized message with your gift! Just type your message when placing your order, and we’ll handwrite it on a beautiful card to add that special touch.

Do you offer bulk orders for corporate gifting?


Yes, we specialize in bulk corporate orders! Whether it’s for employee recognition, client appreciation, or special events, we can accommodate large quantities and ensure each gift is tailored to your needs. Just let us know the number of gifts and any customization requests, and we’ll take it from there!

Can we customize the gifts with our company logo or branding?


Absolutely! We can personalize gift baskets with your company logo, branded packaging, or custom messages to give them that extra touch of professionalism. Simply share your branding details with us, and we’ll make sure your gifts stand out.

What types of gifts are best for employee recognition or appreciation?


We recommend a range of gifts, from gourmet food baskets and spa sets to high-quality drinkware, personalized items, or even curated gift boxes with a mix of premium treats and branded merchandise. The key is to select gifts that align with your company culture and make your employees feel valued.

Can you cater to specific dietary restrictions for large orders?


Yes, we’re happy to accommodate dietary restrictions! Whether it’s gluten-free, vegan, nut-free, or any other dietary preference, we can curate gift baskets that meet those needs. Just let us know what the requirements are, and we’ll ensure your gifts are both thoughtful and inclusive.

How much lead time do you need for large orders or events?


For large orders, we recommend placing your order at least 4–6 weeks in advance to ensure ample time for customization and shipping. However, if you're in a rush, just reach out to us, and we’ll do our best to meet your deadlines. We’re flexible and here to help!

What are your options for holiday-themed corporate gifts?


We offer a wide selection of holiday-themed gift baskets, from festive seasonal treats and wine baskets to luxurious holiday spa kits and branded gifts. Whether it’s for Christmas, Thanksgiving, or other holidays, we can create something special that brings holiday cheer to your team or clients.

Can we arrange for recurring gifting (e.g., monthly employee rewards)?


Yes, we offer subscription and recurring gifting options! Whether you’d like to send monthly gifts to employees, clients, or partners, we can set up a custom plan with a range of gifts delivered regularly. Let’s discuss your needs, and we’ll tailor a gifting schedule just for you.

How do I handle the delivery of gifts to multiple locations?

We can handle multi-location deliveries with ease! Simply provide us with the list of addresses, and we’ll take care of the rest. Whether it’s sending gifts to different departments, offices, or clients, we’ll ensure everything is delivered on time and with care.

What if I need help choosing the right gifts for an event or special occasion?


No worries—we’re here to help! Our team is happy to assist you in selecting the perfect gifts for your event, whether it’s a holiday party, client event, or employee recognition ceremony. Just let us know the occasion, your budget, and any preferences, and we’ll recommend options that make a lasting impression.